name: Sellbytel Group
Sellbytel Group is a global outsourcing company, its business includes: sales, service and support. It has more than 6000 employees in 38 locations around the world. In Germany, the company is headquartered in Nuremberg, Fürth, Erfurt, Boblingen, Düsseldorf, Munich and Berlin.
Sellbytel Group’s international websites cover: Lyon, Grenoble, Barcelona, Lisbon, Madrid, Prague, Warsaw, Tunisia, Moscow, Bratislava, Johannesburg, Bangalore, London, Valencia, Toronto, Singapore, Kuala Lumpur, International sites in Seoul, Syndney, Bangkok, Hanoi, Jakarta, Manila, Lagos, Nairobi, Dakar, Casablanca, Taipei, Hong Kong and Ho Chi Minh City.
In 1988, Michael RAUM founded the Sellbytel Group in Nuremberg, Germany. Since 1994, it has been a subsidiary of BBDO Germany. BBDO Germany belongs to BBDO Global, which is the third largest communication network in the world. Four years later, in 1998 , RAUM founded its first affiliate company in Lyon, France.
In 2000, HELPBYCOM Europe, a subsidiary of the Sellbytel Group, helped establish Desk Services GmbH to expand its product portfolio. In 2001, it opened a new website in Barcelona to expand its business. In 2003, it decentralized its business activities and established its subsidiary company LIVINGBRANDS Co., Ltd.
Two years later, the outsourcing experts of Sellbytel Group entered the pharmaceutical communications market under the brand MEDEXPERTS. In 2010, it continued to expand in another location in Toronto to cover the entire North American market. In the same year, it opened a second branch in Berlin. In November 2010, its service outsourcing expertise expanded to Asia and set up an office in Singapore.
In 2011, Sellbytel Group established offices in Nairobi, Lagos, Dhaka, Jakarta, Manila, Bangkok and Hanoi. In addition, it also takes over training experts! Today, its customers include: Cisco, Hewlett-Packard, Microsoft and other world-renowned companies. In 2011, there were more than 6000 employees.
Sellbytel Group is composed of these eight companies:
SELLBYTEL (customer service, back office service, marketing service)
LIVINGBRANDS (field sales and customer management, internal sales, internal global account management, internal channel customer management, retail management and promotion, sales consulting , Online store)
HELPBYCOM (user help desk, service desk, field service)
MEDEXPERTS (medical marketing services, product life cycle management, direct sales, patient management)
RIGHTHEAD (supply of temporary staff, service staff, onboarding, headhunting, recruitment outsourcing, headhunting )
SMARTENGINEERS (professional engineering, recruitment agency, recruitment, temporary emyployment, headhunting, consulting)
AXENTO (commercialization stuff, recruitment agency, recruitment, temporary emyployment, headhunting, consulting)
Aha! TALENTEXPERTS (training and coaching)
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